News & Columns > Kathy Bowling > Bowling for Business: The Good, the Blog and the Ugly

Bowling for Business: The Good, the Blog and the Ugly

By Kathy Bowling
Monday, September 14, 2009

Whenever I'm tempted to drone on in blogs and columns, I remember a particularly disturbing episode of the Twilight Zone called The Living Doll. In it, a talking doll named Tina has it out for her owner's father, played by Telly Savalas.

Maybe her hatred is due to the fact he is bald. Or maybe it's because he has a hideous mole on his face. Or perhaps it's because he's the only one who can hear her deliver eerie lines that are not a part of her programmed vocabulary. No one knows for sure.

Whatever the reason, Talky Tina spends the entire episode making Telly angry. In fact, by the end of the show, in a desperate attempt to shut her up, he forces her tiny plastic head into a vice grip and cranks away.

If nothing else, the show serves to remind me to stick to the script when it comes to writing or speaking in public. After all, the inspiration for the doll was Chatty Cathy.

But, it's hard to find the balance in blogging. The word "blog" sounds a lot like "blah, blah, blah." And, that generally communicates the idea that you should keep talking regardless of whether you have anything valuable to say.

In the early days of the blog, pioneers staked their claims with long, verbose diatribes. At the time, only a few writers were contributing to the blogosphere. Content was scarce. So people were patient.

In the intervening years, an era most social media pundits refer to as Web 2.0, the blog has became the quintessential tool for personal and business communication.

According to Wikipedia, in December 2007, the blog search engine Technorati was tracking more than 112 million blogs. At the speed of web, that number is probably into the billions by now. So, how have the rules changed? Is it still important to blog? Why bother? How can that many people have so much to say?

When it comes to electronic communication in 2009, it all boils down to this:

The Good, the Blog and the Ugly

The Good

I believe it's still important to maintain a blog in today's business climate. Where business owners once hired professional website developers and designers to create state-of-the-art electronic brochures of their companies, and allowed those six-figure sites to rot in Cyberspace, the new order of the day is to slap something together and post it before the URL has time to rank.

Good is no longer measured in terms of a pleasant aesthetic. Today, most people are comfortable surfing the web. In fact, World Internet Usage Statistics puts the number of active Internet users at 1,668,870,408.

True, it may have taken most of us awhile to catch up with the early adapters. But we learned. And, now, we recognize that highlighted words are hyperlinks and widgets are click-able windows that whisk us from one world to another. So, we are no longer content to spend time on a single site. I call it Digital ADD.

The solution? If you can't beat them, tweet them. Set up a website or blog as the hub of all of your information. And then, create several smaller sites that point back to the hub. In our advertising and public relations agency, Mountain Marketing Group, we explain the strategy like this.

Your blog should serve as a large body of information, like a lake. Social networking sites are like tributaries and streams that ebb and flow back to the lake, which is the source of your information. Since people want to click, let them spend their time clicking inside your site. And while they're there, the best way to share your point of view is with a well-constructed blog.

The Blog

How do you write a blog that people will actually read? When she first started blogging her way through Julia Child's cookbook, now acclaimed author Julie Powell said that it felt as if she was sending her initial posts into a giant abyss. Was anyone reading? Did anyone care?

This is the litmus test for whether or not you have anything worthwhile to say. Is your heart beating? If so, then you have what it takes to create content. You are uniquely you. Only you can tell your story. Only you can sell your product.

So be bold. Blog. Be short and sweet. Talk to your readers as though they were sitting across the table from you. Tell them what you would if you were chatting in person. My clients hear this charge, often.

Be who you are in the real world. Just do it in Cyberspace.

The Ugly

Now that I've (hopefully) emboldened you to blog, let me touch on what not to do.

• Don't pretend to know everything. You don't. And everyone knows it. When they read your blog online, they are only a click away from checking every detail that you share. So be authentic.
• Don't write long narratives without breaking up the copy with images, videos, hyperlinks and bullet points. If all your readers see is a sea of copy, they will quickly click away.
• Don't forget that your words will live on in infamy. One of the authors of groundswell, equates trying to remove something from the Internet with attempting to retrieve pee from a swimming pool.
• Don't ignore your readers. Provide a place for comments. And when readers write, give the courtesy of a reply.
• Whatever you do (And this is probably the most important tip of all.), don't irritate Talky Tina.

Until next time, I'll be Bowling for Business.

This article was first published on Sunday, September 13, 2009 at 3:13 pm. This article has been viewed 1403 times.

Kathy is the Chief Operating Officer at Mountain Marketing Group, a boutique advertising and public relations agency located in Lake Arrowhead, California. She has also worked as a staff member, public relations consultant and/or freelance writer for several non-profit organizations such as Azusa Pacific University, the City of Glendora, Foothill Presbyterian Hospital and St. Bernardine Medical Center.

Her writing has appeared in numerous regional and national publications such as A & U Magazine, Christianity Today, Woman's World Magazine, San Bernardino Sun, and Healthwise. Mountain Marketing Group clients include architects, builders, business developers, business consultants, church and para-church organizations, claims management corporations, contractors, financial advisors, real estate brokers, health care practitioners, health & beauty experts and more.

Kathy studied at Azusa Pacific University and the University of Colorado at Boulder, graduating with a BA in Communication Studies and a minor in Business Administration.

The views expressed in this article do not necessarily reflect those of RIMOFTHEWORLD.net. This column is copyrighted by Kathy Bowling.