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Frequently Asked Questions
Below are Frequently Asked Questions for using RIMOFTHEWORLD.net. If you cannot find the answer to your question below, please feel free to Contact Us.
My Account
Why haven't I heard back from you?
We make every effort to reply to your messages in a timely fashion. However, sometimes, during very hectic events, some emails might get overlooked. Please feel free to send us a quick note again on the Contact Us page after a few days. Also, please check to make sure you are allowing your mail program to receive mail from rimoftheworld.net and not to reject it as spam. Unless you do this, often you will never receive our replies.
How do I sign up to participate?
Go to the New User page to enroll.
I forgot my sign in information. Help!
If you remember your online name, you can have the system automatically send you a password by going to our Password Recovery page. You will need to know the online name you used, your email address, and your date of birth.
When I try to sign in, it says "The online name you selected is already in use. Please choose another online name." Help!
It sounds as if you're clicking on the New User tab. This is for enrolling a new account. You need to click on the Sign In tab at the top of the page to sign in.
I can't sign in. I was never sent my activation code.
Please check your Bulk Folder or your Spam Folder in your email. It is possible that your email program thought that our automated response was Spam.
I need to change my email. How can I do that?
Continue to the Contact Us page, and send us your online name, you current email address, and your new email address.
I'd like to change my online name. How can I do that?
Continue to the Contact Us page, and send us two or three choices for a new name, along with your current online name and email address. We'll check to see if those are available. and change your online name.
Columns
How can I be a columnist?
Visit the Columnists page for more details. If you would like to participate, Contact Us for more information.
The columns seem biased. Where is your objective journalism?
The columns are editorial articles contributed by a number of people. We appreciate the diversity of opinions in our communities and encourages those with differing opinions to become Columnists as well.
Advertising
I would like to advertise on RIMOFTHEWORLD.net. How can I do this?
Please see our Sponsorship page and Contact Us with your information.
Site Updates & Information
Your site is not up-to-date. Please update it!
Thanks for your concern. The site is updated as soon as possible when information from local agencies is received, scanner reports are heard, or news is gathered. Unfortunately, this is a single-person volunteer operation, and it is sometimes difficult to keep all of the information up-to-date when local agencies are not forthcoming with updates and the everyday needs of home, full-time work, and college limit the time to update the site. All of the time-sensitive information on the site has a date and time of the last update. More frequent updates are often found in our many Discussion Groups.
Do you have the rainfall or snowfall totals for a particular location?
All of our rainfall information comes from the County monitoring system. This is publicly available information from http://www.co.san-bernardino.ca.us/trnsprtn/pwg/preciptotals.htm. You may also get information from private rain gauges at http://www.wunderground.com or storm reports from the National Weather Service at http://www.wrh.noaa.gov/sgx/display_product_versions.php?wfo=sgx&sid=sgx&pil=lsr&pvnum=20.
How do you read the rainfall map?
The rainfall map shows the southwestern portion of San Bernardino County. The black line is the county border. The light gray lines are the freeways, with the long north-south line being Interstate 15 and the east-west line at the very bottom being Interstate 10.
Could you have a page with specific information updated frequently? This would be really helpful!.
Some information is difficult to get. RIMOFTHEWORLD.net relies of publicly available information from the National Weather Service, Caltrans, San Bernardino County, and the CHP. It is often difficult to get other information with our limited resources. However, we do have very active Discussion Groups, and often other visitors can answers your specific questions.
How do I get to where I'm going? Can you give me directions?
You might want to ask this question in our Discussion Groups. Providing personalized directions is time-consuming and takes away from our limited resources in keeping the site up-to-date.
Can you please fix my road?
RIMOFTHEWORLD.net is not affiliated with San Bernardino County of Caltrans. You will need to contact the appropriate agency directly for your particular needs.
There is an abandoned car on my road. Please send someone to take care of it.
RIMOFTHEWORLD.net is not affiliated with the Sheriff's Department of the California Highway Patrol. You will need to contact the Sheriff's Department or CHP directly.
Discussion Groups
I can't find my favorite discussion group. It was at the left, and now it's gone. Where did it go?
The discussion groups shown at the left are only those with activity within the last 24 hours. We have over 180 groups. To find groups with lesser activity, click on the Discuss tab at the top of the page. There you can browse through our discussion categories.
Can I post a for-sale message on RIMOFTHEWORLD.net?
Yes. Use the Classified's Discussion Group.
How do I post a message?
Click on the Create New Thread link on a discussion page to create a new topic, or click on the Add Your Comments link to contribute to an existing topic. You need to be signed in to do post messages.
I really hate a particular poster on the site. Can you ban them?
Unfortunately, unless they are clearly violating our Terms of Service, we cannot ban them. You can ignore posters that your find offensive by clicking on the Ignore Sender link.
How can I unignore someone?
Ignored senders are listed at the bottom of the Account pages. You can click on their names to unignore them.
Can we have a discussion group for our organization?
Yes. Just send us a note on the Contact Us page. We'll even make you the moderator, so you can remove unwanted messages.
Photo Gallery
How do you send in photos?
You can submit photos to the appropriate Gallery by clicking on the submit link next to the Gallery description. You need to be signed in to do this to submit photos. If you need an account, click on the New User tab at the top of the page.
What is the size limit for photos?
About 2 MB. They will be reduced automatically before being shown on the site.
Other
Why does my browser seem to be always downloading from RIMOFTHEWORLD.net?
The traffic and weather information in the upper-left of the page is updated every 1-2 minutes. Your browser automatically fetches these updates. You can read the pages normally, while this is happening and you do not need to wait for the page to finish.
The pages are hard to read. The images show up on top of the text. Please fix this.
RIMOFTHEWORLD.net works best with the newest Web Browsers. We recommend Mozilla Firefox or Microsoft Internet Explorer 6.0. Others have reported success with newer version of Opera and Apple Safari.
Who runs RIMOFTHEWORLD.net?
RIMOFTHEWORLD.net is owned, operated, and funded by Scott Straley. The site is offered as a public service to the community. After moving to the mountains in 2001, Scott Straley saw the need for local information. As a programmer, he stated RIMOFTHEWORLD.net as a side project. After the Old Fire, it grew tremendously. Straley dedicates 15 to 20 hours a week (often more during crises) to maintain the site. He relies of the tireless efforts of visitors posting messages in the Discussion Groups, updating neighbors in the Alerts page, providing timely photos in the Photo Galleries, and contributing Columns to the site. Most of the operating costs are defrayed by Sponsorship advertising. By using digital cameras, a laptop, and a wireless modem, Straley is able to update the site from virtually anywhere
Can we link to your site?
RIMOFTHEWORLD.net spread by word-of-mouth, and we appreciate all of the links to our site. You may link to the homepage at http://rimoftheworld.net or to a specific discussion group or feature. You may use a text link or our graphics button (http://www.rimoftheworld.net/images/rotwbutton.gif.)
Can we donate money to the site?
We are grateful for the offer, but encourage those wishing to donate money to contribute to the local fire departments or disaster relief agencies or local funds. We do accept commercial Sponsorships for those seeking to advertise on RIMOFTHEWORLD.net.
